Frequently asked questions

HomeStart is seeking to hire a Housing Stabilization Case Manager. HomeStart serves hundreds of people each year in the greater Boston area. HomeStart is an equal opportunity empoloyer and we encourage all to apply because we beleivee a diversity of voices leads to better discussions, decisions and outcomes for everyone.

Submit cover letter AND resume to: Jesse French, Stabilization Program and Data Manager, french@homestart.org. Electronic Submissions only. Job Type: Full Time Salary: $40,000 - $42,000


1. Assist homeless and formerly homeless individuals and some families become independent and successful by assisting in obtaining permanent housing and providing follow-up case management services. 2. Help participants obtain and maintain mainstream benefits (e.g. food stamps, SSI, MassHealth) 3. Facilitate participants’ transition from homeless-based to community based resources. 4. Work with participants to maintain their housing and prevent recurrent homelessness. 5. Assist participants in relocating as needed. 6. Aid participants in enrolling children in school and accessing all eligible resources needed by the family. 7. Establish and monitor mental health and substance abuse recovery supports. 8. Support participants in accessing detox or other appropriate substance abuse treatment. 9. Respond to participants who are in a mental health or other crisis (creating safety plans, accessing emergency services, suicide assessment and intervention, etc) 10. Travel throughout Greater Boston conducting home visits.  Assist with budgeting skills and other activities of daily living.  Serve as liaison to landlords and property managers.
11. Support with legal resources and assist clients during eviction process in housing court 12. Conduct housing search/relocation as needed 13. Maintain files (e.g. notes, releases, etc) 14. Complete data entry 15. Help cover front desk on a monthly basis and as needed 16. Make referrals as needed to substance abuse treatment, mental health agencies, vocational/educational resources, legal services, public benefits, food pantries and home based services such as PACE, SCO, etc. 17. Other duties as assigned or as program changes occur. 18. Participants include individuals and families with mental illness, long histories of substance abuse, and limited experience with independent living.


  • Patient, flexible and caring
  • Mental health and substance abuse experience
  • Case management experience
  • Sense of humor
  • Experience with homeless population and/or families
  • Ability to work well as part of a team
  • Accountability, good time management, and organizational ability
  • Excellent interpersonal skills and ability to work well with a broad range of people
  • Excellent written and verbal communication skills
  • Good math skills
  • Computer skills (Word, Excel, etc)
  • Dedication to helping people who are homeless move beyond shelter

Frequently Asked Questions