Frequently asked questions

This depends on the test. For most haematology and biochemistry we can provide same-day results as long as we get the sample by 4.30 pm. For qPCR tests, we need to have the sample by 12.30 pm. For equine tracheal washes, we need the samples in the lab by 2.30 pm. For other tests, please contact us.

You can drop off samples at the Reception Desk at the Donnington Grove practice in Newbury. You can also send samples by post to us. Please contact us if you would like us to send you printed submission forms and pre-paid postage bags. Forms and postage labels can also be downloaded from our website.

We can prioritise urgent samples if required. For some tests that we do not usually run every day, we may be able to do a special run for your sample. Please contact us to discuss.